Canada · Federal contract register · Supplier record

CUSTOMER SERVICE PROFESSIONALS

Line: Purchase of training packages and coursesRegister loaded to June 2026Compiled 16 October 2026

CUSTOMER SERVICE PROFESSIONALS — Canada · Federal contract register · Supplier record: 12 contracts, all years ($1,368,263 · Jan 2022 – Jan 2026); $457K since January 2024 (6 contracts · 5 departments); 285th rank in the line (of 494 suppliers · 0.05%); 51 departments never served ($44.9M on the line without CUSTOMER SERVICE PROFESSIONALS).

Assay record ASY-CA-1RXOGJX1EX · Cite as: Assay Systems, “CUSTOMER SERVICE PROFESSIONALS: 6 government contracts in Canada since 2024”, https://assay-systems.com/register/ca/customer-service-professionals/

12
contracts, all years
$1,368,263 · Jan 2022 – Jan 2026
$457K
since January 2024
6 contracts · 5 departments
285th
rank in the line
of 494 suppliers · 0.05%
51
departments never served
$44.9M on the line without CUSTOMER SERVICE PROFESSIONALS

Own record by year

2022 onward
$374K
$537K
$58.8K
$333K
$64.9K
20222023202420252026

Who buys from CUSTOMER SERVICE PROFESSIONALS

since January 2024
5departments
$457Kpaid
51.9%top buyer
Public Safety Canada51.9%
$237,187
Employment and Social Development Canada17.8%
$81,383
Immigration and Refugee Board of Canada14.2%
$64,862
Natural Sciences and Engineering Research Council of Canada8.0%
$36,612
Social Sciences and Humanities Research Council of Canada8.0%
$36,612

Before 2024 only: Canadian Nuclear Safety Commission, Health Canada, Innovation, Science and Economic Development Canada.

Won without a rival

2022-01-10 – 2022-01-28
2uncontested awards
25%of its awards
2without a competition
0single bid

CUSTOMER SERVICE PROFESSIONALS won 2 of its 8 public contract awards in Canada without a rival from 2022-01-10 to 2022-01-28, worth $45.1K: 2 without a competition and 0 after a competition that drew a single bid. 2 buyers awarded it without a rival, the largest Health Canada with 1.

Buyers: Health Canada (1) · Innovation, Science and Economic Development Canada (1)

Every uncontested award of CUSTOMER SERVICE PROFESSIONALS · Canada: all uncontested awards

Contracts

8 on record

Lines the register files it under

6 lines · all years
Other business services not elsewhere specified
$536,048
Purchase of training packages and coursesthis page
$336,256
Research contracts
$237,187
Tuition fees and costs of attending courses including seminars not elsewhere specified
$132,072
Training consultants
$64,862
Other professional services not otherwise specified
$33,744

The line

since January 2024
$49.0Mline value
715contracts
59departments
494suppliers
59.4%held by top ten

Purchase of training packages and courses

$28.8M
$15.6M
$4.6M
202420252026Jan–Jun
285thof 494 suppliers
$22,535CUSTOMER SERVICE PROFESSIONALS in the line
0.05%share of the line
0.9%of $2,474,170 spent by Employment and Social Development Canada
203new suppliers since 2024 · $7.4M

Departments that buy the line and never bought from CUSTOMER SERVICE PROFESSIONALS

51departments
565contracts
$44,911,817since January 2024
478contracts under $40,000
$10,179,816under $40,000
National Defence313 contracts
$33,851,938
Royal Canadian Mounted Police24 contracts
$3,693,870
Shared Services Canada7 contracts
$1,033,830
Office of the Auditor General of Canada7 contracts
$616,664
Transport Canada20 contracts
$448,008
Fisheries and Oceans Canada15 contracts
$429,920
Canada School of Public Service10 contracts
$419,089
Global Affairs Canada11 contracts
$403,049
Natural Resources Canada17 contracts
$369,532
National Research Council Canada14 contracts
$352,316
Canadian Northern Economic Development Agency7 contracts
$329,106
Public Services and Procurement Canada15 contracts
$303,575
Financial Transactions and Reports Analysis Centre of Canada9 contracts
$209,400
Veterans Affairs Canada7 contracts
$191,953
Indigenous Services Canada6 contracts
$182,507
Statistics Canada4 contracts
$154,263
Canadian Radio-television and Telecommunications Commission6 contracts
$141,872
Agriculture and Agri-Food Canada5 contracts
$129,509
The Correctional Investigator Canada4 contracts
$109,445
Canadian Institutes of Health Research4 contracts
$99,929
Canadian Food Inspection Agency4 contracts
$96,205
Invest in Canada2 contracts
$94,741
Parks Canada5 contracts
$93,959
Canada Border Services Agency1 contract
$91,756
Office of the Information Commissioner of Canada1 contract
$85,117
Polar Knowledge Canada4 contracts
$81,609
Canadian Transportation Agency3 contracts
$71,871
Civilian Review and Complaints Commission for the RCMP4 contracts
$66,739
Courts Administration Service2 contracts
$56,050
Canada Energy Regulator2 contracts
$51,165
Canadian Human Rights Commission2 contracts
$51,104
Department of Finance Canada3 contracts
$49,598
Crown-Indigenous Relations and Northern Affairs Canada3 contracts
$49,151
Elections Canada2 contracts
$40,011
Treasury Board of Canada Secretariat1 contract
$39,550
Privy Council Office1 contract
$38,678
Prairies Economic Development Canada2 contracts
$38,325
Public Health Agency of Canada2 contracts
$36,011
Veterans Review and Appeal Board1 contract
$35,696
Immigration, Refugees and Citizenship Canada1 contract
$34,804
Canadian Space Agency1 contract
$33,893
Accessibility Standards Canada1 contract
$32,118
Office of the Superintendent of Financial Institutions Canada2 contracts
$27,346
Department of Housing, Infrastructure and Communities2 contracts
$26,703
Canada Economic Development for Quebec Regions1 contract
$25,295
National Security and Intelligence Review Agency2 contracts
$25,086
Patented Medicine Prices Review Board Canada1 contract
$15,594
Pacific Economic Development Canada1 contract
$14,084
Atlantic Canada Opportunities Agency1 contract
$13,985
Women and Gender Equality Canada1 contract
$13,142
Office of the Secretary to the Governor General1 contract
$12,656

How the line is bought

by value, since 2024
28%no competition
2%one applicant
0of these to CUSTOMER SERVICE PROFESSIONALS
Competed, several suppliers applied291 contracts
$33,959,188 · 69.4%
Awarded directly, no competition391 contracts
$13,788,328 · 28.2%
Competed, one supplier applied33 contracts
$1,213,226 · 2.5%

Contracts reaching their end dates

Oct 2026 – October 2027
57contracts
$24,822,859end by October 2027
32end in March 2027 · $1.3M
44in departments never served · $24.4M
$68.7K
$176K
$228K
$64.2K
$24.6K
$1.3M
$19.9M
$40.7K
$2.9M
$27.2K
Oct 263 contractsNov 265 contractsDec 269 contractsJan 273 contractsFeb 271 contractMar 2732 contractsApr 271 contractMay 271 contractJul 271 contractAug 271 contract

Notices in the line

CanadaBuys, 16 October 2026
8notices
7open today
1standing lists
Notice and buyerClosesStatus
Compensation Study
Office of the Superintendent of Financial Institutions (OSFI) · Competitive - Selective tendering
23 Oct 2026Open
Advanced Homemade Explosives Training
Department of National Defence (DND) · Competitive - Traditional
29 Oct 2026Open
Nursing Simulation Training - Prairie Region
Correctional Service of Canada (CSC) · Competitive - Open bidding
30 Oct 2026Open
Nutanix Training
Shared Services Canada (SSC) · Competitive - Open bidding
3 Nov 2026Open
Community Residential Facilities
Correctional Service of Canada (CSC) · Competitive - Open bidding
31 Dec 2026Open
EXPRESSION OF INTEREST (EOI): ELDERS AND ELDER HELPERS FOR CORRECTIONAL SERVICE OF CANADA INSTITUTIONS IN THE PRAIRIES REGION
Correctional Service of Canada (CSC) · Competitive - Open bidding
13 Jan 2027Open
PHYSICAN ASSISTANT TRAINING PROGRAM
Department of National Defence (DND) · Competitive - Open bidding
31 Mar 2027Open
W6399-25MC03 Simulated Battlefield Training Support Service
Department of Public Works and Government Services (PSPC) · Competitive - Selective tendering
31 Dec 2029List to Dec 2029

Suppliers next to it in the line

since January 2024
Shumba Consulting1 contract · 1 department
$22,540
CUSTOMER SERVICE PROFESSIONALS NETWORK1 contract · 1 department
$22,535
CUSTOMER SERVICE PROFESSIONALS
$22,535
The Right Door Consulting & Solutions Inc.1 contract · 1 department
$22,374

All 494 suppliers in the line

The extract

Every buying office, every contract holder, value, number and end date behind the figures above.

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Contains information licensed under the Open Government Licence – Canada.Source: Government of Canada proactive disclosure of contracts.